Penelope is a leading client management system providing secure access to client and clinical case information. Penelope links Community Corrections, Brokerage, Treatment Agencies and Service Providers.
The Penelope Portal can be accessed here: https://cms.acso.org.au
In order to be granted Access to the Penelope Portal please complete the below form.
The Individual User Agreement Form is to be signed by each individual requesting access. Once completed and returned to the Penelope@acso.org.au email address you will be e-mailed your username and password.
Individual & Shared Agreement form (If you cannot download the documents, please right click the document and select 'save link as'.)
The Organisation User Agreement Form is also to be signed by the CEO of the organisation and returned to the Penelope email address.
Training Manuals & Flowcharts
- VAOD Treatment Agencies Manual
- Event ID Search
- TCA Clinical Outcomes Assessment
- TCA Clinical Outcomes Treatment
- COATS - TCA Payment
- COATS - Progress
- AOD Document Table
- Portal Printing Guide
- Penelope Portal Short Guide (only one page)
- Guide for reporting feedback regarding a COATS assessment
Please find ACSO's referral process below;
FAQ’s & Contact Form for Training
External Users Penelope Frequently Asked Questions
Training can now be offered via GoTo-Training, if you require assistance with the Penelope Portal please contact us on firstname.lastname@example.org.