Penelope is a leading client management system providing secure access to client and clinical case information.  Penelope links Community Corrections, Brokerage, Treatment Agencies and Service Providers.

The Penelope Portal can be accessed here:

In order to be granted Access to the Penelope Portal please complete the below form.

The Individual User Agreement Form is to be signed by each individual requesting access. Once completed and returned to the email address you will be e-mailed your username and password.
Individual & Shared Agreement form (If you cannot download the documents, please right click the document and select 'save link as'.)

The Organisation User Agreement Form is also to be signed by the CEO of the organisation and returned to the Penelope email address.

Training Manuals & Flowcharts

Please find ACSO's referral process below;

Community Corrections

Community Corrections


Training videos

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FAQ’s & Contact Form for Training

External Users Penelope Frequently Asked Questions

Training can now be offered via GoTo-Training, if you require assistance with the Penelope Portal please contact us on


If you have any further questions that the training materials do not answer please enter your enquiry here:


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