What is the National Disability Insurance Scheme (NDIS)?

The NDIS is Australia’s first national insurance scheme providing disability supports to all persons with a disability. It provides individualised funding and support for eligible people with permanent and significant disability, their families and carers. Disability includes intellectual and cognitive impairments, physical impairment, and psychosocial disability.

NDIS is built on a philosophy of choice and control encouraging participants to seek services from a service provider that meets their needs. The NDIS enables participants to choose where they spend their money and to change providers if they are not happy with their service. The NDIS ensures that a participants funding package will follow the person wherever they receive service. For more information about the NDIS you can visit their webpage here.

Who are the NDIA?

The National Disability Insurance Agency (NDIA) is an independent statutory body with the mandate to implement the National Disability Insurance Scheme across Australia. The NDIA are the main contact point to access support and they are responsible for determining eligibility and helping you to plan how to use your supports.

What will the NDIS provide?

NDIS will fund supports that are considered reasonable and necessary. Reasonable and necessary supports are those that support you to reach your goals, objectives and aspirations, and to undertake activities to enable you to achieve social and economic participation.


ACSO is a current provider of NDIS funded services in the Barwon Trial region. From July 2016-2017 ACSO will commence roll out to other regions of Victoria including North East Melbourne, Loddon and the Central Highlands.

If you are a participant in these regions and you are already receiving services from the Department of Health and Human Services (DHHS) you do not need to do anything. An officer from DHHS will contact you when it is time to transition to the National Disability Insurance Scheme. If you are not receiving services but believe you require support you can contact the NDIS or use their My Access Checker tool.

Choice and Control

The NDIS is built on the philosophy of choice and control over the supports that an individual receives. It enables the participant to have a greater say in the design of their support package. ‘Choice and control’ enables people with a disability, their families and carers to have control over the decision making around the services and supports they use including:

  • What types of support the participant needs and wants
  • Who provides the service, when and where
  • How supports are designed and delivered
  • How funding is managed

ACSO is registered to provide supports under the National Disability Insurance Scheme.

For more information about NDIS visit the NDIS webpage. You can also speak to ACSO's NDIS Project Officer by calling 9413 7000.