NDIS behaviour support, psychology & occupational therapy for complex needs
ACSO’s Clinical Services team provides evidence-based behaviour support, psychological assessment, therapy and occupational therapy assessment for NDIS participants and others with complex needs. We specialise in supporting people who other services find hard to reach: people with co-occurring mental health and substance use concerns, cognitive disability, histories of trauma, or involvement with the justice system.
ACSO has more than 40 years of experience across health, justice and community services. We are a registered NDIS provider and partner closely with support coordinators, families and care teams at every step.
Our Services
Our clinicians work with participants, families and support teams to deliver timely assessments and evidence-based intervention.
We support people aged 12+ who may experience challenges related to:
- Intellectual disabilities, cognitive impairment and acquired brain injuries (ABI)
- Complex mental health and psychosocial disability
- Neurodiversity, such as autism spectrum disorder (ASD) or ADHD
- Personaility disorders
- Trauma histories
- Active or historical substance use
- Forensic histories
- Challenging behaviours such as sexualised behaviours, arson or violence
Depending on needs and goals, support may include a one-off assessment, consultation, or ongoing intervention.
Better understand behaviours of concern, improve safety, and build skills to support positive development aligned with your goals.
May include: assessment, positive behaviour support planning, staff guidance, training and one-to-one intervention.
Build independence, participation and everyday functioning at home and in the community.
May include: assessment, intervention, skill development, environmental strategies, and practical supports tailored to goals and daily needs.
Our occupational therapists work with NDIS participants across home, community and custodial settings.
Evidence-based therapy to support mental health, emotional wellbeing, behaviour, coping, trauma, relationships and adjustment.
May include: goal-based sessions and practical strategies between appointments.
Psychology services may include mental health assessment, psychosocial disability assessment, clinical formulation, risk and needs assessment, NDIS-related psychological reports, and practical recommendations for participants and support teams. Assessment options will depend on the person’s needs, referral and suitability for telehealth.
NDIS-focused assessment of day-to-day functioning to inform funding and support recommendations.
Functional capacity assessments are a key step in accessing or reviewing NDIS funding. Our clinicians provide clear, practical reports that support your planning process.
Structured assessments to help understand risk and support treatment or legal planning.
We work with participants in custodial settings, including prisons, and have extensive experience supporting people involved in the justice system.
Evidence to support an NDIS application by describing functional impact and support needs.
Time-limited specialist input for complex situations, rising risk, or when a plan isn’t working.
May include: case formulation, risk advice, care team support, review of existing plans, or support during transitions.
Choose your location
Why Choose ACSO for Clinical Support?
We know that choosing a clinical service is about more than availability. It is about finding a team that understands you, communicates clearly, and works in a way that feels practical and supportive.
- Specialist experience with complex needs
Over 40 years working across health, justice and human services, supporting people with layered needs and higher-risk situations. - Practical, usable plans
Clear recommendations and strategies that families and support teams can implement day to day. - A team approach that reduces confusion
We work alongside participants, families, carers and providers to build shared understanding and consistent supports. - Flexible delivery
With secure telehealth across Australia and options to support people across settings, including home, community and custodial environments. - Plain-English communication
We explain what we’re doing, why it matters, and what happens next, so everyone involved can stay aligned. - Reliable, respectful follow-through
We stay engaged, track progress and adapt support as needs change, keeping the focus on meaningful outcomes.
Get in Touch
Not sure where to begin? Our team is happy to help.
Email: CSReferrals@acso.org.au
Phone: 1800 524 200
Who is ACSO?
For more than 40 years, ACSO has partnered with people and communities across health, justice and human services, supporting individuals with complex needs to live safer, more independent lives. As a registered NDIS provider, we deliver services that are safe, inclusive and high quality, with a strong focus on practical outcomes and respectful, person-centred care.
With established services across Victoria, Queensland and New South Wales, ACSO is now bringing its specialist clinical expertise to Western Australia, delivering NDIS psychology, occupational therapy and behaviour support services in Perth and statewide via telehealth.
Where We Provide NDIS Clinical Services in Western Australia
Our WA services are based in Perth. For in-person consultations, we travel up to one hour from the city. Telehealth appointments are available for participants across the state.
Perth suburbs we service include: ⚠️ Add the specific Perth metro suburbs your clinicians travel to e.g. Fremantle, Joondalup, Midland, Canning Vale, Rockingham, Mandurah, Armadale, Baldivis, Ellenbrook. Suburb-level detail significantly improves local search visibility.
Outside Perth metro?
If you live in regional, remote or very remote WA, we may still be able to support you depending on your needs and service requirements. Travel arrangements may be considered in line with relevant NDIS travel provisions. Contact our team to discuss.
Telehealth across WA
Telehealth appointments are delivered via secure video call, making it easier for people across Western Australia — from Broome to Albany, Kalgoorlie to Karratha — to access specialist clinical support wherever they live.
Who Can Access ACSO NDIS Clinical Services?
We accept referrals for people funded through:
- The NDIS (plan-managed, agency-managed and self-managed participants)
- The Department of Communities
- The Department of Justice
We support referrals through NDIS funding and fee-for-service arrangements. Fee-for-service referrals may be suitable for individuals, organisations or agencies who are not using NDIS funding. Our team can help confirm the most appropriate funding pathway for each referral.
We work with participants across a range of settings, including home, community and custodial environments such as prisons.
If you are not sure whether our service is the right fit, our team can talk you through the referral process.
⚠️Our Clinicians
All ACSO clinicians are fully qualified and registered with the relevant professional bodies, including AHPRA where applicable.
In-Person
⚠️ CONTENT NEEDED Team profiles Add short bios for key clinicians, including their name, role, AHPRA registration details, relevant professional memberships (e.g. APS, OTA), areas of expertise and experience. This is important for Google’s E-E-A-T standards — NDIS services are classified as “Your Money, Your Life” content, meaning clinician credentials directly affect search rankings and referrer trust. Even two or three profiles make a meaningful difference.
Telehealth
CONTENT NEEDED Team profiles Add short bios for key clinicians, including their name, role, AHPRA registration details, relevant professional memberships (e.g. APS, OTA), areas of expertise and experience.
Cultural Safety and Accessibility
ACSO is committed to delivering clinical services that are safe, inclusive and free from bias for everyone.
We stand in solidarity with Aboriginal and Torres Strait Islander peoples and are actively working toward reconciliation through our Innovate Reconciliation Action Plan. We provide affirming, respectful support for LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with lived experience of the justice, mental health and disability systems.
We acknowledge the Whadjuk Noongar people as the traditional custodians of the land on which our Perth services are delivered, and pay our respects to Elders past, present and emerging.
If you have specific accessibility or communication needs, please let us know at the time of referral and we will do our best to accommodate them.
Frequently Asked Questions
No GP referral is required. You can contact us directly or submit a referral through our online form.
We can support people who are applying for the NDIS for the first time, including providing NDIS Needs Assessments to support your application. Contact our team to find out more.
Yes. Telehealth appointments are available for participants anywhere in WA. For in-person services outside the Perth metro area, contact us to discuss your options.
Yes. We have experience delivering clinical services in prisons and other custodial environments and accept referrals through the Department of Justice.
NDIS and fee-for-service referrals are reviewed and responded to within 2 business days. Once your referral has been reviewed, our team will contact you to discuss next steps and provide an estimated time frame for service commencement.
We welcome referrals regardless of how NDIS funding is managed: plan-managed, agency-managed or self-managed.
We also support fee-for-service arrangements, which may suit individuals or organisations outside the NDIS.
Not sure which applies? Contact our team or speak with your Support Coordinator and we’ll help confirm the right pathway.