Mental Health

How We Can Help

ACSO provides a range of mental health programs and services, as well as referrals to other networks. ACSO can also help to provide support pathways for loved ones and family members.

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Victoria

Mental Health Support

If you are between the ages of 16-64, living in regional Victoria, and have a diagnosed mental health condition which impacts you and your loved ones, ACSO can help you to access the appropriate supports and services. We can also assist with determining eligibility for the National Disability Insurance Scheme (NDIS).

Individuals: If you or a loved one need help, call 1300 022 760 from 9am-5pm on weekdays or complete our intake form.

Professionals: If you are a GP or mental health professional and would like to refer someone for mental health support, complete our professional intake form. 

Click here to access the professional referrals page.

Victoria

Partners in Wellbeing

The Partners in Wellbeing program provides mental health support during the COVID-19 pandemic and beyond. This free phone service can help you improve your wellbeing, develop strategies to cope and provide emotional support when and as you need it. Partners in Wellbeing is funded by the Victorian Government and is delivered by Neami National, EACH and the ACSO throughout Victoria. For more information visit Partners In Wellbeing.

Individuals: If you or a loved one need help, you can call 1300 022 760 from 9am-5pm on weekdays or complete our intake form.

Click here to access the self referrals form.

Professionals: If you are a GP or mental health professional and would like to refer someone, complete our professional intake form.

Click here to access the professional referrals page.

Victoria

Youth Residential Rehabilitation Service

The Youth Residential Rehabilitation (YRR) service provides residential psychosocial rehabilitation support to young people aged between 16–25 with a mental health issue. The aim of the YRR service is to help young people to achieve their recovery goals. This may include:

  • Learning or re-learning skills and gaining the confidence required for independent living 
  • Learning to better manage their mental illness 
  • Developing social relationships, social connections, recreation, physical health, education
  • Vocational training, employment and housing, and other needs. 

The YRR service is available in Victoria only.

IndividualsIf you would like to be considered for the YRR program call 1300 022 760 from 9am-5pm or complete our intake form. 

Professionals: If you would like to make a professional referral on someone’s behalf, complete our professional intake form. 

Click here to access the professional referrals page.

The YRR service is available in Victoria only.

For more information email mhcss@acso.org.au.

Victoria

Youth Outreach Recovery Support

Youth Outreach Recovery Support (YORS) is a Mental Health Community Support Service (MHCSS) for young people aged 16-25 who are experiencing mental health symptoms or significant psychological distress. As part of the YORS program, young people will receive short to medium term flexible outreach wellbeing support to help them to better manage their mental health, develop practical life skills for independent living and self-care, engage in community life, access other health and social support services they need, and make the journey towards recovery and the life they want. YORS provides support to young people pre and post entry to a Youth Rehabilitation Recovery (YRR) service and as an alternative to a YRR placement. 

The aim of YORS is to help young people be at the centre of decision-making to manage their own mental health better, improve their health and wellbeing, and minimise long-term disability and develop practical life skills for independent living and self-care, engage in community life and access other health and social support services. 

Individuals: Young people can self-refer to YORS. With the young person’s consent, referrals can also be made by family members or carers, schools and youth services. If you would like to be considered for the YORS program complete our intake form. [INDIVIDUAL REFERRAL MENTAL HEALTH]

Professionals: GPs, private and public mental health clinicians, headspace, Prevention and Recovery Care Services (PARCS), as well as health and social support services such as those related to homelessness, justice, out of home care, and substance use or addiction can refer. If you would like to make a professional referral, complete our intake form.

Click here to access the professional referrals page.

For more information call 1300 022 760 or email mhcss@acso.org.au.

Additional Help and Resources

For a medical emergency call your doctor or 000 immediately.

Other crisis and counselling support:

  • Directline
  • Infoxchange Service Seeker 
  • LifeLine 13 11 14
  • Grief Line 03 9935 7400
  • Kids Help Line 1800 55 1800
  • Medicines Line 1300 888 763
  • Mensline 1300 789 978
  • OCD and Anxiety HelpLine 03 9886 9377 or 1300 269 438 (Victoria)
  • ParentLine 1300 30 1300
  • SANE Helpline 1800 18 7263
  • Suicideline 1300 651 251