Forensic Case Work

How We Can Help

ACSO offer a range of reintegration programs for people impacted by the criminal justice system. These are delivered in a range of custodial and community-based programs with a focus on breaking the cycle of recidivism.

Filter by State/Area


Community Support Program for Post Sentence Scheme Offenders

The Community Support Program (CSP) specifically targets clients who are subject to the following orders: 

  • Interim Supervision Orders and Supervision Orders residing at a residential facility, including Corella Place and Emu Creek 
  • Interim Supervision Orders and Supervision Orders residing independently within the community
  • Interim Supervision Orders and Supervision Orders residing in supported accommodation within the community
  • Detention Order clients.

Referrals for CSP are generated by specialist case managers and submitted to the Post Sentence Branch (PSB). PSB process approved referrals to the CSP referral inbox. A referral can be submitted from the point in which an application for a post sentence order has been lodged, at commencement of the order, or at any time during the operational period of the order. 



ReConnect is a Corrections Victoria reintegration program delivered in the Loddon Mallee, Hume, Southeast Metro and Gippsland regions of Victoria. ReConnect supports high-risk offenders on parole and straight release and community corrections orders (CCO) to transition into the community in a manner that decreases their risk of offending. The program is provided to participants on a voluntary basis, with the aim of addressing broad risk factors that contribute to successful engagement. ReConnect caters to specific cohorts of offenders reintegrating into the community, notably male participants, those who identify as Aboriginal or Torres Strait Islander, and female participants. ReConnect provides culturally sensitive and gender responsive services.

This is a short-term intervention program which may include brief face-to-face contact and ideally reduces the need for medium to long term response. It is likely to include:

  • Advocacy 
  • Information and referral 
  • Brief interventions with a practical or therapeutic focus 
  • Short-term case planning 
  • Brokering support with linkages and referrals to address areas of need 
  • Case conferencing with CV where the client is a parolee at beginning of service delivery (i.e. via teleconferencing). 

This program is an intensive service stream with specialised reintegrated support directed at those who require a higher level of service provision. Clients who are referred through ERS will have more complex presentations and have needs and problematic behaviours that are more highly entrenched. It is likely to include: 

  • Referral to external support agencies
  • Support to develop and maintain this relationship 
  • Intensive outreach support 
  • Client capacity building 
  • Practical support 
  • Crisis intervention 
  • Flexible and innovative case planning 
  • Regular review of client progress against goal attainment scales and critical intervention areas 
  • Establish local and community supports to ensure sustainable outcomes for the client 
  • Case conferencing with CV where the client is a parolee. 

ReConnect will provide ‘critical interventions’, as needed which may include support with: 

  • Housing 
  • Education and training 
  • Employment 
  • Independent living skills 
  • Mental health and wellbeing 
  • Alcohol and other drugs 
  • Family and community connectedness. 

Referrals to ReConnect are made by all Victorian prisons (with the exception of Ravenhall Correctional Centre) and participants must meet one of the following eligibility requirements: be graded as a Serious Violent Offender (SVO) or sex offender (SO), be classified as a female, identify as Aboriginal and/or Torres Strait Islander, or be subject to a Community Corrections Order (CCO). Participants may also be referred by Community Correctional Services (CCS) following their release from custody. All exceptional referrals must be approved by the Transition and Reintegration Unit (TRU) from the Department of Justice and Community Safety (DJCS). In the event that someone is reporting to CCS and has recently been released from custody following the completion of a custodial sentence, please discuss a referral to the ReConnect program with the respective CCS Case Manager.

For more information call 03 9413 7000 and request to be speak to the ReConnect program.


ReStart – Post Release Support Program

The ReStart program supports people on remand or with short sentences who are leaving prison or court to reintegrate into their community. The aim is to reduce the high number of persons in prison beds on short sentences. Priority groups include women, young adults 18-25 years old, people with a cognitive impairment, and Aboriginal and Torres Strait Islander persons. 

ReStart can help participants with:

  • Developing a Transition Plan and two-week post-release schedule 
  • Material aid and support on day of release 
  • Referrals and linkages to access social and community support services
  • Advocacy and support to access housing, employment, and training
  • Support to attend AOD, mental health and Corrections appointments. 

Referrals to ReStart are only available through a Corrections pathway. Whilst in custody, a participant may be assessed for eligibility through an Assessment Transition Coordinator (ATC). If eligible, the participant will be referred by the prison to ReStart. If the participant is not at an eligible prison location or alternatively, on a Community Corrections Order, they may be referred to the program through the Exceptional Referral Process whereby the ATC or Community Corrections Worker will submit the referral through to the Transition and Reintegration Unit at the Department of Justice. ReStart do not accept self-referrals, or any referrals outside of this process.

 For more information email  


CREST – Community Re-Entry Services Team

CREST is a regional program focusing on success on parole. The program directly targets needs identified for the parolee before release and during their transition into the community to break the cycle of crime. It is delivered in partnership with Queensland Corrective Services and ACSO in the South East Queensland region.

The CREST program offers:

  • An in-prison information and referral kiosk available to all prisoners in Southeast Queensland Correctional Centre’s for support with basic information and referral requests to plan successfully for release.
  • A post release managed service (PRMS) providing assessment, planning and support to eligible prisoners being released on parole with complex reintegration needs. 

Crisis support providing rapid services for post-release offenders and up to five days of community-based support for people on parole. 

Referrals to CREST can only be made by CREST staff and/or probation and parole staff. For more information call 07 3228 2700.