We have released our annual report for Financial Year 2024-2025. This year’s report, titled Building Resilience, Sustaining Growth, highlights our innovative approach and continued passion for creating a community where everybody has the support they need to thrive.
The report gives a high-level overview of our year, including details about our finances, our team, and all the fantastic work we’ve been doing.
If you’re the kind of person who likes to have a clear idea of what’s going on at ACSO at an organisational level, the annual report is for you. We encourage you to delve into the stories, case studies, and statistics that illustrate the ongoing impact of our work.
Highlights from the Annual Report
- Under the shared leadership of ACSO and ermha365, the inaugural Complex Needs Conference brought together diverse service areas to explore how we can improve outcomes for people with complex needs.
- With support from leadership and business services, our Queensland CREST team underwent a major transformation in early 2025 to prepare for the launch of MRS on 1 July.
- ReStart secured increased funding to help manage growing complexity in their client cohort.
- In FY25, ACSO reported a surplus of $0.06 million, a big turnaround from the FY24 deficit of $2.89 million.
- Our latest Employee Engagement Survey found that the most common words we used to describe working at ACSO were rewarding, challenging, meaningful and supportive.
- Together, we supported 26, 506 people on their journeys this year.
Looking to the Future
Our current strategic plan for 2024–2027 prioritises integrated services for individuals with diverse and complex needs, solidifying our focus on the wellbeing of our people, delivering impactful client services, driving change, and ensuring sustainable growth.
We are now well on our way to delivering on these strategic goals. The work we have done so far, highlighted in this year’s annual report, is a testament to the passion and integrity of our team, our partners, and our stakeholders.
View or download your own copy here: 2024-2025 Annual Report